Classic BMW

Testimonials

DEALERRATER
toddd
Full Star Full Star Full Star Full Star Full Star
3-31-2020
My service advisor Mallory asked if I was happy with my...

My service advisor Mallory asked if I was happy with my experience at classic bmw to please take time to write a review and I could not be more happy to ... excellent service department classic ! Keep it up

DEALERRATER
T10xbetter
Full Star Full Star Full Star Full Star Full Star
3-31-2020
I bought my car several months ago and Just had my first...

I bought my car several months ago and Just had my first service with classic bmw Plano Texas , my advisor Mallory was very sweet and helpful .

DEALERRATER
Martin475
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Ron is fantastic. I wouldnt trust any other dealership...

Ron is fantastic. I wouldnt trust any other dealership with my car. Classic is professional and knowledgeable. I am so greatful to have found such a great place to take my car!

DEALERRATER
Stephens47
Full Star Full Star Full Star Full Star Full Star
3-31-2020
This is the best dealership I have ever had the pleasure...

This is the best dealership I have ever had the pleasure of walking into. They are courteous and professional! Ron took great care of us!

DEALERRATER
Julius56
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Brought my car in for maintenance and was not...

Brought my car in for maintenance and was not disappointed at all. Very professional and knowledgeable group. Ron Williamson went above and beyond to make my experience incredible.

DEALERRATER
Davis67
Full Star Full Star Full Star Full Star Full Star
3-31-2020
Service is amazing. The knowledge and professionalism is...

Service is amazing. The knowledge and professionalism is beyond compare. Ron kept me update during the entire process. Could not have asked for a better experience.

YELP
Dylan F.
Full Star Full Star Full Star Full Star Full Star
3-29-2020

Would like to share my service visit at Classic BMW. My service advisor Jeff Daggon was outstanding along with the staff on the service drive. Thanks again.

DEALERRATER
TB9
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Service

Just had a recent visit in early March to Classic BMW service center in Plano, TX. My service advisor Jeff Daggon was great. The entire process went very smooth from start to finish.

YELP
Tyler B.
Full Star Full Star Full Star Full Star Full Star
3-27-2020

Just had a recent visit in early March to Classic BMW service center in Plano, TX. My service advisor Jeff Daggon was great. The entire process went very smooth from start to finish.

GOOGLE
steve Elieff
Full Star Full Star Full Star Full Star Full Star
3-19-2020
steve Elieff

I have recently bought two new cars from Classic BMW, and have had a first-rate experience with both the sales and service departments. Both cars were bought from Mauricio, who was knowledgeable, professional, and considerate. Alex assisted with the delivery of both vehicles and was just as knowledgeable and kind. The icing on the cake is a service department that is always well-staffed and accommodating. Thank you Classic BMW. I will see you again for my next new car!

GOOGLE
Dana Price
Full Star Full Star Full Star Full Star Full Star
3-19-2020
GOOGLE
Dave Nichols
Full Star Full Star Full Star Full Star Empty Star
3-17-2020
Dave Nichols

Great company, great people and a great experience buying a car from these folks. I've been a customer for for over 6 years now.

DEALERRATER
patdaven
Full Star Full Star Full Star Full Star Empty Star
3-17-2020
Recent Purchase

Great, people, great company, awesome cars and a great experience buying my last car with them. I've been a customer for over 6 years and bought 2 cars from them so far.

GOOGLE
Gonzales Vega
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Gonzales Vega

Test drive their bmw for excitement!!

GOOGLE
Charles Russell
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Charles Russell

Frank Kearns was awesome! Loved the way we were treated and all his knowledge. Completely recommend Frank and Classic.

GOOGLE
Jeffrey Shea
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Jeffrey Shea

Overall, the ultimate BMW dealership for the Ultimate Driving Machine. I took delivery of my 6th BMW this weekend (3/14), and I am still amazed by the quality of the car as well as the dealership. Jim Francis, an M Certified Client Advisor, was great to work with during the trade in/purchase. And thanks to New Car Sales Assistant, Alexander Miles, for the knowledgeable test drive and delivery experience. The car was immaculate. Need to mention my outstanding Service Advisor, Pat Arnold. He’s taken great care of both me and my vehicles for almost a decade! And lastly, the dealership itself is like a BMW museum, extremely clean, well maintained, and visually stunning. Just like their vehicles!!

YELP
Marcus L.
Full Star Full Star Full Star Full Star Full Star
3-15-2020

I recently bought a vehicle from Classic BMW - a X5. The customer service was fantastic and I would I definitely recommend purchasing a vehicle from there. Stop by and see Pierre Takla for your BMW.

GOOGLE
Tarun Tyagi
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Tarun Tyagi

Worked with Michael Snyder from the pre owned department for a BMW X3. Service was top notch. He was courteous and helped answer all the questions that we had. The whole process was painless. I would 100% recommend it to anyone looking to buy a BMW.

GOOGLE
Washington Nyathi
Full Star Full Star Full Star Full Star Full Star
3-14-2020
YELP
Ebone' W.
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Ebone' W.

Been going here for years and have had the pleasure of working with many individuals that provide great customer service. Byron is my man, but has been promoted over the years (hey now) but I've have dealt with other advisors who were just as great. Seems like majority of the time I have to turn in my car for service I am always given a loaner, even if I just randomly take my car in and don't have an appt. Love how my name shows up on the screen when I enter the service area (makes me feel like a VIP) and I've even been blessed with some complimentary oil when the line was longer than usual. Yeah, it costs a pretty penny to get anything done (ugh) but I "guess" that's the inflated price of luxury. The showroom/building is always clean and the lounge area is full of snacks and places to sit (with wifi) for those that choose to wait it out. Not sure why they have such low reviews, but their customer service makes me want to purchase a new car! I'm not going to though...my baby is paid off :-).

GOOGLE
Ryan Dailey
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Ryan Dailey

Great dealership and service, special thanks to Brandon Ruppman.

DEALERRATER
Brian of DFW
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Outstanding experience with John Brunson

We recently purchased a Certified Pre Owned 330i Wagon from Classic BMW. We worked with John Brunson and it was a great experience. He was patient as we compared the wagon to other SUVs. He was not pushy at all when we test drove multiple vehicles and then asked for time to sleep on our decision. Then when we decided to move forward with the Wagon, he was so thorough in going through the car and ensuring that it was flawless. He also spent almost two hours helping us learn all the functions of the car, setting it up to our preferences, and connecting our phones. It was exceptional customer service.

GOOGLE
Dam Alex
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Dam Alex

If you ever want to buy a BMW in this store, please go see Jessica Watts. BMW is never my first option during the luxury brand cars but the sales I met in the 2 Benz dealership are really horrible. You don't feel like you are treated like a customer in the Benz dealership. We just stopped by the BMW and Jessica spent almost 7 hours with us to explain how safe was the car. She is so patient and kind. Trust me, she will let you know everything about the car without pushing you to buy!

GOOGLE
Srinivas Dumpala
Full Star Full Star Full Star Full Star Full Star
3-12-2020
GOOGLE
Eilleen Aldridge
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Eilleen Aldridge

Very polite and honest

GOOGLE
Shane Hart
Full Star Full Star Full Star Full Star Empty Star
3-11-2020
GOOGLE
Jamie Lee
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Jamie Lee

Fred Nour did a wonderful job helping me with my questions in my BMW 5x. Very knowledgeable!.

GOOGLE
S L
Full Star Full Star Full Star Full Star Full Star
3-10-2020
S L

Fred Nour has helped us since the beginning of our car search journey. He took us an a test drive and knew everything about the vehicles we drove. He gladly answered all of our questions. When I brought my car in to get my license plate installed, he greeted us with such enthusiasm and gave us exceptional customer service. I thank him for always making our experience at Classic BMW Plano an excellent one.

GOOGLE
David Mustin
Full Star Full Star Full Star Full Star Full Star
3-10-2020
David Mustin

First class. Fantastic experience taking ownership. Othman in sales was low pressure, well informed and efficient in every phase of the purchasing process. A refreshing experience.

GOOGLE
Nini
Full Star Full Star Full Star Full Star Empty Star
3-10-2020
GOOGLE
Alan Kravitz
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Alan Kravitz

Alex Miles took excellent care of me during my latest service appointment. Having leased my BMW, all the standard service was included, which makes the whole experience actually pleasurable. Hassle free, worry free maintenance is the best! Thanks Miles!!