SERVICE DEPARTMENT

Our Location

Classic BMW
6800 Dallas Pkwy
Plano, TX 75024

Service: 214-778-2600

Service Hours

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Tire Alignment : Tire Alignment : Tire Alignment : Tire Alignment
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Meet Our Service Staff

General Manager John  Kobell
X
(214)778-2600
[email protected]

John was born in New York and got to Texas as soon as he could in 1969. John has been with Classic BMW since 1996. After 15 years as the Service Director, he was promoted to General Manager. John has had a passion for cars, and anything else with a motor, ever since he could remember.

When he is not at work he can most likely be found restoring a car, motorcycle or even old gas pumps.

When John is not working on his cars, he enjoys going to the Mavericks and Stars games.

General Manager
John Kobell
Service Director Chuong  Nguyen
X
(214) 778-2701

Chuong grew up in Texas and currently resides in Dallas. He started his automotive career in 2001 and joined Classic BMW in 2005. Married to a wonderful wife, she has blessed him with three beautiful children. In his free time he mostly spends it with his family and friends. You will usually catch Chuong with a smile on his face. Chuong believes humor is good for the soul.

Service Director
Chuong Nguyen
Service Shop Manager Robert Hamilton
X
(214) 778-2627 Robert has been working as a technician since he graduated from Lincoln Technical Institute for automotive training in 1984. He began working for Classic BMW in 1988 and has obtained certifications as a BMW Certified Technician and ASE Master Technician. Robert spends his spare time with his wife and daughter. He enjoys old muscle car shows and is slowly working to restore his 69 Camaro.
Service Shop Manager
Robert Hamilton
Service Drive Coordinator Byron  Gabriel
X
(214) 778-2615

An advisor at Classic BMW since 2005, Byron has been in the automotive industry since 2003. Originally from Joliet, Illinois he attended Southern University in Baton Rouge where he was a Division 1 Basketball all-star. From time to time he still gives it the "ole college try" on the courts. Byron is very energetic and loves the activity his job affords. However what he enjoys most is the opportunity to meet interesting people and turn them into happy customers. Byron will always have a big smile waiting for you.

Service Drive Coordinator
Byron Gabriel
Service Advisor David  Adamcik
X
214-778-2596

To say David is passionate about this business is an understatement. He has worked in the automotive industry since 1965. All but 13 years of his automotive experience has been focused in service management. David values his marriage and his family. In his leisure time he and his wife Carol enjoy spending time with their two lovely daughters and seven wonderful grandchildren.

Service Advisor
David Adamcik
Service Advisor Joe  Ellis
X
(214) 778-2599

Joe was born in St. Louis, Missouri but found opportunity in Texas. He is quite the entrepreneur. His business experience includes a stint as a home builder, boat rental owner to opening almost 1500 Blockbuster stores before turning to the automotive industry.With almost a decade of automotive industry experience he began his employment with Classic in 2007. Joe takes pleasure in cooking and hanging out with his son. Whenever he has the opportunity he loves to dive into the deep with his fins, wetsuit and scuba gear.

Service Advisor
Joe Ellis
Service Advisor Randy  Descamp
X
214-778-2691

Randy couldn't get enough of us. He originally joined Classic in 1981. Randy spent 18 years holding various positions including New Car Sales Manager, Parts Manager, Service Manager and New Car Client Advisor during his first tour. He returned in January 2008 after spending time with Volkswagen and Audi dealers increasing his knowledge of other German brands.

He enjoys both street and dirt biking, golf, serving in his church and spending as much time being a "husband and dad" to his beautiful wife Marla and children Lauren and Daniel.According to Randy, the M3 is the BMW that best describes him. Its a track car that can be civilized enough to drive on the street.

Service Advisor
Randy Descamp
Service Advisor Jeremy  Garber
X
214-778-2722 Jeremy is a native Texan, born right here in Carrollton Texas. He has been with Classic BMW for over 5 years and started out as a Valet working his way up to our BDC Center and now has achieved his goal by becoming a Service Advisor where he hopes to put his expertise in helping our customers with all of their service needs. In his free time Jeremy enjoys working on his M3 and going fishing. He and his new bride spend their quality time going to the movies and Six Flags.
Service Advisor
Jeremy Garber
Service Advisor Chip  Koestler
X
(214) 778-2594

Chip is a native Texan born in Ft Worth and has lived in North Texas his whole life. He attended UNT and has been in the automotive industry since 1984 with GM up until now. Chip resides in Carrollton with wife Kathy, their adorable 4 yr old daughter, and a dog. He also has a son who attends Texas Tech University. During off work hours, he likes to spend time with family, playing and watching sports, coaching his children's sports activities, and doing various home improvement projects.

Service Advisor
Chip Koestler
Service Advisor Zuhaib  Makda
X
214-778-2604

Zuhaib was born in Dallas but grew up in Ft. Lauderdale, Florida . He made it back to Texas in 2007 via New York City. His passion for cars and motorcycles led him to a job at Classic BMW in 2012 since BMW is his favorite brand. In his spare time, he enjoys riding bikes and spending time at the lake enjoying the Texas beautiful weather.

Service Advisor
Zuhaib Makda
Service Advisor Nathan  Myers
X
214-778-2602

Nathan is a native Texan who grew up in the Dallas Area. With a passion for automobiles, He attended Pittsburgh State University and graduated with a Bachelor of Science degree in Automotive Technology.

Nathan currently resides in McKinney and enjoys spending quality time with his beautiful wife, son and daughter.

Nathan started at Classic BMW in 2004. He takes great pride in his job and works hard to make sure each and every customer is happy and satisfied.

Service Advisor
Nathan Myers
Service Advisor John  Sojdei
X
(214) 778-2613

John was raised in Dallas and attended the University of North Texas, where he majored in Business Marketing. John is married to a beautiful wife from Oklahoma (where its always a fun time during the Red River Rival) named Lacie and they have a 2 year old son named Skyler. In John's free time he likes to spend time with his family and two older brothers. He also likes working on cars and living in the moment. John joined the Classic BMW family in 2011. He has a huge passion for cars so going to work is a blast!

Service Advisor
John Sojdei
Service Advisor Carlos  Villegas
X
214-778-2710

Carlos was born in Chicago and made his way to Dallas by the age of 6. Even at that young age, he can remember being taken to Chicago Auto Shows prior to moving. He has always had a passion for automobiles. His affiliation with the car business began in 2005 and in 2015 he joined the Classic BMW family. Carlos is a former Marine and a devoted husband to his wife. His wife's name is Alissa and together they share the love for their Olde English Bulldog named Deuce. When Carlos is not at work, he can probably be found spending time with family and friends, carrying on about movies or the new restaurants in town. He is very social and will ensure that your experience at Classic BMW will result in a new found trust and a long lasting relationship.

Service Advisor
Carlos Villegas
Service Advisor Jeff  Daggon
X
214-778-2592

Jeff, a Southern California native, moved to the great state of Texas in 2014 with his beautiful wife and two sons. Jeff has been a BMW owner since 1990. He has worked for BMW for the past 7 years and proudly enjoys getting the opportunity to assist BMW customer with their needs on a daily basis.

Jeff played college football for Idaho State University and University of Arizona and won a 1-AA National Championship. Jeff is a huge sports fan and in his leisure time enjoys spending time with his family, playing golf and going to the shooting range. He believes that you should always do more than is required.

Service Advisor
Jeff Daggon
Service Advisor Ron  Williamson
X
(214) 778-2705

Ron grew up in Mesquite and attended UT Arlington. He has been in the automotive industry since 1990. Ron likes to get his heart rate up (doing what?) pumping iron, jogging or cycling. He takes his health seriously and works out daily. He is an avid reader, with interests in health, medical, nutrition, and pharmacology. He's a cat guy with a pure breed Siberian and a sweet Calico.

Service Advisor
Ron Williamson
Service Advisor Mallory McCormick
X
214-778-2603 Mallory grew up in Allen, Texas when it was still a small town. Mallory loves being around people and has always worked in the service industry.She entered the automotive industry in March of 2017 when she joined Classic BMW. Mallory graduated from the University of Oklahoma in 2012 with a Bachelors in Fine Art focusing on Film and Video studies. In her free time, you’ll find her spending time with her friends and family, getting creative in the kitchen, and traveling to relaxing destinations. 
Service Advisor
Mallory McCormick
Service Advisor Cody Garcia
X
214-778-2782 Cody was born in China Spring, TX and moved to the Plano area in 2002. His first job was as a rental car agent at the Waco Regional Airport in high school, and he in total has spent 18 years in customer service and automotive. He resides in Denton, TX. Cody and his girlfriend Christy plan regular road trips to Oklahoma and New Mexico to enjoy the outdoors. As an experienced guitarist, Cody also enjoys playing music any time there is a chance.
Service Advisor
Cody Garcia
BDC Center Timothy Delarosa
X
214-778-2597 Born in Temple, TX Tim moved to The Colony, Tx when he was 7 years old. He started his career with Classic BMW in 2014. When he's not working he enjoys spending time with his family. On the weekends you will likely find him taking photos and hiking on trails. Tim Loves to travel and make new friends. 
BDC Center
Timothy Delarosa
BDC Center Brandon O'Beirne
X
214-778-2708 Born and raised right here in Plano, Texas. Joined the Classic family in 2017, after graduating high school at Plano West. When he's not working he enjoys going to country concerts and eating good barbecue. On the weekends, you will likely find him at the lake or playing with his dogs,Taz, Bear, and Savannah.
BDC Center
Brandon O'Beirne
Race Team Toby  Grahovec
X
Toby grew up in Chicago and graduated from Robert Morris University, where he was an All-American hockey player. Though he recently relocated to the DFW area, he has been racing for Classic BMW since 2005 and has won 3 national championships for this team. In addition to racing, Toby has coached other racecar drivers and has worked as a stunt driver in films. He has also been a professional driver for most of the top automotive manufacturers. In his spare time, Toby enjoys exploring Texas by bike and spending time with his family.
Race Team
Toby Grahovec
Service Drive Team Leader Guillermo Servera
X
[email protected]
Guillermo is native to Guanajuato, Mexico and is married to his beautiful wife of fourteen years Eldith and has three amazing children. Guillermo joined the Classic team in 2002 and is likely the first face you see each time you enter the service department.  Guillermo enjoys fishing, hunting, tennis, soccer and running.  Guillermo looks forward to many more years at Classic BMW.
Service Drive Team Leader
Guillermo Servera
Dealership Cashier Beth Crafton
X
214-778-2660 Beth was born in Oceanside, California but grew up in the Dallas area. She joined Classic BMW in 2017 but has been in the car industry since 2015. She is half Samoan and half American. She enjoys sushi, culture, cars, and anime. She dances on roller skates on the weekends and travels frequently to visit her family in Hawaii. She walks and plays with her Akita dog, Lilly. She looks forward to her future here at Classic BMW. 
Dealership Cashier
Beth Crafton

Contact Information

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Great service dept! Highly recommend Carlos Villegas!

- Megan Zigler, GOOGLE

Truly outstanding service. I am very pleased with Chip Koestler as my service rep. He is helpful and courteous. Thank you for making customer service a top priority.

- Martin Bird, GOOGLE

If you are wanting honest and quality work done on your vehicle, take it to Classic BMW. My advisor John Sojdei has never failed me and that is why I will continue to go there

- Rodger Abraham, GOOGLE

Best service, ask for Cody, super professional, knowledgeable, and honest as well as making us feel right at home. From first contact to leaving, I was blown away with the level of service provided. It was a pleasure working with Cody and this wonderful company.

- Lynsey Bryant, GOOGLE

A great experience with the service department. I got a fair quote on the service performed. The staff went out of their way to make me feel like my satisfaction was of utmost importance. My advisor was Chip Koestler and he did a great job.

- John Braxton, GOOGLE

Though I have an old E46, still love that I get top notch service like if I had a new model. Big shoutout to John Sojdei and service department

- Fatallah Abdurahman, GOOGLE

Chip explained everything that I needed to have repaired. He makes sure all my questions have been answered. I would recommend him and Classic BMW to any one looking for great service.

- Michele Warren, GOOGLE

The car has been great and I see Joe once a year. Smooth and quick

- Bill Cyr, GOOGLE

My advisor, Chip K. was very professional and made sure all my concerns were taken care of. My 328i was fixed, wash and cleaned the same day. Great job Classic BMW.

- D J Daniel, GOOGLE

Joe Ellis and Classic BMW have kept my wife's X5 running like a top

- Gary Hofer, GOOGLE

When I take my car to Z I always know that he will tell me exactly what I need and he’s always really knowledgeable/helpful.

- Phil DiMarco, GOOGLE

Thank you to the team at Classic BMW for servicing my X5M. Their first class service was behind exceptional!!! Carlos, my service writer, took care of everything and was very responsive!!! I recommend the whole team there!!!

- Alex Perry, GOOGLE

Go see David Adamcik for all your service needs. Great advisor and a all around good guy!

- Shayne Tolson, GOOGLE

bought my car in for service and they sat me down with a new advisor named jeremy garber. just wanted to share the advisors name in case anybody went in great experience with the new advisor better than the past!

- Hunter Ford, GOOGLE

Excellent customer service by my advisor Chip. He had my BMW fixed and back to me the same day. Thanks for a job well done.

- M H Rodriguez, GOOGLE

This was my first time visiting this dealership. My wife and I really appreciated the amount of helpfulness in service when the dealership opened at 7am, was very busy. Cody Garcia especially made it less stressful getting checked in. Thank you.

- Brad Jacobs, GOOGLE

Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again.

- Jo A., YAHOO

Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again.

- Jo Adell, GOOGLE

My service advisor, Randy DesCamp was super friendly and made me feel very comfortable. I didn’t feel like I was getting scammed, he gave me the best deals. Very awesome to work with and I would highly recommend him in the service department!

- Madison Goetting, GOOGLE

This dealership is a lot bigger than the one I am used to in Tyler, TX. Thank you Cody Garcia for getting my car serviced same day.

- D Ellis, GOOGLE

Would like to share my service visit at Classic BMW. My service advisor Jeff Daggon was outstanding along with the staff on the service drive. Thanks again.

- fld, DEALERRATER

Had an incredibly smooth experience servicing here with Classic BMW. Jeremy is incredibly responsive and a great advisor to work with.

- Mike, GOOGLE

Want to just point out that Classic BMW has some of the best service I’ve ever seen, simply went in for a tune up and my advisor John Sojdei went above and beyond to get me helped out. Thanks alot

- Steven Martinez, GOOGLE

Just visited a very classy BMW dealership in Plano, TX. The service center at Classic BMW was awesome. My service advisor Jeff Daggon was outstanding.

- bby, DEALERRATER

Got my brakes done with an oil change for an amazing deal with quality work and also had my car cleaned. Thanks BMW and big thanks to my guy John Sojdei

- Justin Bear, GOOGLE

I called for a price on replacing a starter on my vehicle. I spoke with a service advisor whose name was Cody Garzia. Although funds are currently very tight, I plan on visiting your dealership for service because of your staff’s helpfulness.

- Sheila R, GOOGLE

Wanted to thank Classic BMW in Plano TX and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again.

- joad, DEALERRATER

I don’t mind one but paying a little more for my car repairs and maintenance. Talk about professionalism, my advisor John Sojdei goes above anyone I’ve ever dealt with. Because of him I will come back to this dealership only

- Peter Madsen, GOOGLE

Most amazing place I’ve taken any of my cars to. So fast with there service and with amazing work. I recommend anyone with a BMW to go here. Thanks John Sojdei, also Classic

- Amaar Jubran, GOOGLE

Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again.

- Jo A., YELP

The ease and quickness of getting my car in for an oil change and tires is so amazing. In and out in iunder 2 hours. Thank you Ron!

- YvonneEilli, DEALERRATER

I would really like the thank Ron and the Classic team for their outstanding work. The speed and attention to detail are amazing. Wont take my car anywhere else!

- SandyBerg, DEALERRATER

Best dealership in the metroplex. I will never take my car anywhere else again. Ron Williamson thank you helping me and not nickel and diming me.

- Ambetter75, DEALERRATER

Ron Williamson always takes the best care of us when we need our car taken car of. His kindness and professionalism is greatly appreciated. Thank you!

- DorthyLouise, DEALERRATER

I had a great experience from the beginning to the end - walking away with a car I absolutely love! Pedro was amazing and made me feel comfortable, he put me in the best car for me and my needs and I can't recommend him enough!

- Victoria B, DEALERRATER

I had a great experience from the beginning to the end - walking away with a car I absolutely love! Pedro was amazing and made me feel comfortable, he put me in the best car for me and my needs and I can't recommend him enough!

- Victoria B, CARS

Excellent servicio. I has to replace a car ley and their price was less than 50 percent of the BMW dealer in Dallas.

- Roberto Vega, GOOGLE

My husband and I had the best experience at Classic BMW. From the minute we arrived we got answers to what we were looking for and were giving information about what there is to offer. There was no pressure and my husband and I were treated very respectfully. We will be recommending this dealership...

- Maryf.rofail, CARS

My husband and I had the best experience at Classic BMW. From the minute we arrived we got answers to what we were looking for and were giving information about what there is to offer. There was no pressure and my husband and I were treated very respectfully. We will be recommending this dealership...

- Maryf.rofail, DEALERRATER

Best customer service! Mallory really took care of me and all my concerns.

- Adrianna Mathis, GOOGLE

We have been BMW owners for many years and have always used Classic BMW for our leases. I returned my 540i yesterday and took delivery of my X3 Xdrive 30e. Really wanted a hybrid this time. I did... more

- Carolyn W., YAHOO

We have been BMW owners for many years and have always used Classic BMW for our leases. I returned my 540i yesterday and took delivery of my X3 Xdrive 30e. Really wanted a hybrid this time. I did a build so that I could get all the features I wanted. I was guided and assisted by Mark Sanders who...

- Carolyn W., YELP

Carlos is a great service guy with an attitude of I can help. Great organization.

- Rinksranch, GOOGLE

Very clean organized location with professional staff. Service was prompt and we were provided a loaner car of our choice. Very satisfied with the experience.

- P GL, GOOGLE
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