Classic BMW
Sales: 888-474-0027
Service: 888-720-6376
Parts: 888-903-4250
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SERVICE DEPARTMENT
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Our Location

Classic BMW
6800 Dallas Pkwy

Plano, TX 75024

Service: 888-720-6376

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 7:00 pm
Saturday8:00 am - 5:00 pm
SundayClosed

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

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Meet Our Service Staff

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(214)778-2600

John was born in New York and got to Texas as soon as he could in 1969. John has been with Classic BMW since 1996. After 15 years as the Service Director, he was promoted to General Manager. John has had a passion for cars, and anything else with a motor, ever since he could remember.

When he is not at work he can most likely be found restoring a car, motorcycle or even old gas pumps. John's favorite time is spent with his kids Justin and Sydney. His son Justin work at a church in Georgetown as their IT technician and recently married Megan. His daughter Sydney is a senior at Belmont University in Nashville where she will earn her bachelor's degrees in Business and Music Business.

When John is not working on his cars, he enjoys going to the Mavericks and Stars games. John and his daughter Sydney share a passion for music and love to go to concerts and hear new music.

John is looking forward to the next chapter, becoming a grandfather.

General Manager
John Kobell
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(214) 778-2701

Chuong grew up in Texas and currently resides in Sachse. He started his automotive career in 2001 and joined Classic BMW in 2005. Married to a wonderful wife, she has blessed him with three beautiful children. In his free time he mostly spends it with his family and friends. You will usually catch Chuong with a smile on his face. Chuong believes humor is good for the soul.

Service Director
Chuong Nguyen
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(214) 778-2627

Robert has been working as a technician since he graduated from Lincoln Technical Institute for automotive training in 1984. He began working for Classic BMW in 1988 and has obtained certifications as a BMW Certified Technician and ASE Master Technician. Robert spends his spare time with his wife and daughter. He enjoys old muscle car shows and is slowly working to restore his 69 Camaro.

Service Shop Manager
Robert Hamilton
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214-778-2778

John is native to Orange County California and moved to Dallas in 1998 with his wife and three children to join the Classic team. With the children grown and out of the house, he and his wife enjoy spending time together whether it be traveling, dining or tasting new wines.

Service Drive Manager
John Berry
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214-778-2596

To say David is passionate about this business is an understatement. He has worked in the automotive industry since 1965. All but 13 years of his automotive experience has been focused in service management. David values his marriage and his family. In his leisure time he and his wife Carol enjoy spending time with their two lovely daughters and seven wonderful grandchildren.

Service Advisor
David Adamcik
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(214) 778-2610

Pat was born in Cleveland, OH and moved here in 1980. He has been working with BMW's since 1998 and has owned around 25 BMW's. Pat has attended many driving schools, including Skip Barber, NHRA drag racing and IRL racing schools. In his spare time you might catch Pat building his own "speciality" vehicle or catching up on the latest performance racing technology. He enjoys helping customers obtain peak performance with their BMWs. Pat joined the Classic service team in 1999 and is a Level 1 Advisor.

Performance and Restoration Sp
Patrick Arnold
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(214) 778-2595

Jim came to Texas from the "Peach State" of Georgia. He retired from the navy in 1996 as a Master-at-arms after serving 20 years and began his automotive experience in 2000. He joined Classic BMW in 2004. When not serving his customers, Jim enjoys tinkering with computers. If he was a bumper sticker guy likely it would read "I'd rather be fishing.

Service Advisor
Jim Brooks
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214-778-2744

Nicole was born in southern California, but from a young age moved around the southwestern states of the country until she landed in the great state of Texas in 2011. She has a 5-year old son, Kingston, who is into cars just like his mom. They enjoy building legos, watching movies, and playing soccer. Nicole is always interested in exploring new cuisines and expanding her skills in the kitchen at home.

Her interest in BMW grew into a passion that she shares with her clients day in and day out. Nicole's love of the brand and commitment to provide exceptional customer service are what brought her back from a short time away from Classic BMW. She is proud to call our dealership home and loves being a part of the family we have here.

Service Advisor
Nicole .
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(214) 778-2599

Joe was born in St. Louis, Missouri but found opportunity in Texas. He is quite the entrepreneur. His business experience includes a stint as a home builder, boat rental owner to opening almost 1500 Blockbuster stores before turning to the automotive industry.With almost a decade of automotive industry experience he began his employment with Classic in 2007. Joe takes pleasure in cooking and hanging out with his son. Whenever he has the opportunity he loves to dive into the deep with his fins, wetsuit and scuba gear.

Service Advisor
Joe Ellis
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214-778-2796

Randy couldn't get enough of us. He originally joined Classic in 1981. Randy spent 18 years holding various positions including New Car Sales Manager, Parts Manager, Service Manager and New Car Client Advisor during his first tour. He returned in January 2008 after spending time with Volkswagen and Audi dealers increasing his knowledge of other German brands.

He enjoys both street and dirt biking, golf, serving in his church and spending as much time being a "husband and dad" to his beautiful wife Marla and children Lauren and Daniel.According to Randy, the M3 is the BMW that best describes him. Its a track car that can be civilized enough to drive on the street.

Service Advisor
Randy Descamp
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(214) 778-2615

An advisor at Classic BMW since 2005, Byron has been in the automotive industry since 2003. Originally from Joliet, Illinois he attended Southern University in Baton Rouge where he was a Division 1 Basketball all-star. From time to time he still gives it the "ole college try" on the courts. Byron is very energetic and loves the activity his job affords. However what he enjoys most is the opportunity to meet interesting people and turn them into happy customers. Byron will always have a big smile waiting for you.

Service Advisor
Byron Gabriel
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(214) 778-2594

Chip is a native Texan born in Ft Worth and has lived in North Texas his whole life. He attended UNT and has been in the automotive industry since 1984 with GM up until now. Chip resides in Carrollton with wife Kathy, their adorable 4 yr old daughter, and a dog. He also has a son who attends Texas Tech University. During off work hours, he likes to spend time with family, playing and watching sports, coaching his children's sports activities, and doing various home improvement projects.

Service Advisor
Chip Koestler
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A true "born and raised" Texan, Thy is a huge Dallas Cowboys and Mavericks fan, loves the outdoors, and graduated from UTA. In her spare time, you'll find her biking, hiking, fishing, camping and next on her list is to learn to hunt.

While Thy loves BMWs, she also has a keen eye for food and travel.

Service Advisor
Thy .
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214-778-2604

Zuhaib was born in Dallas but grew up in Ft. Lauderdale, Florida . He made it back to Texas in 2007 via New York City. His passion for cars and motorcycles let him to a job at Classic BMW in 2012 since BMW is his favorite brand. In his spare time, he enjoys riding bikes and spending time at the lake enjoying the Texas beautiful weather.

Service Advisor
Zuhaib Makda
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214-778-2602

Nathan is a native Texan who grew up in the Dallas Area. With a passion for automobiles, He attended Pittsburgh State University and graduated with a Bachelor of Science degree in Automotive Technology.

Nathan currently resides in McKinney and enjoys spending quality time with his beautiful wife, son and daughter.

Nathan started at Classic BMW in 2004. He takes great pride in his job and works hard to make sure each and every customer is happy and satisfied.

Service Advisor
Nathan Myers
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214-778-2782

Samantha was born in Texas, but grew up in Starkville, Mississippi. She returned to Texas in 2008 with her family and attended high school in Waco. She attended Hardin-Simmons University and graduated in December 2013 with a B.B.S. in Public Relations and Advertising. After graduating, she moved to Dallas to begin her career with Enterprise Rent-A-Car and transitioned to Classic BMW in October of 2014. Samantha enjoys spending her free time traveling, being with friends and family and watching any and all sports.

Service Advisor
Samantha .
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(214) 778-2613

John was raised in Dallas and attended the University of North Texas, where he majored in Business Marketing. John is married to a beautiful wife from Oklahoma (where its always a fun time during the Red River Rival) named Lacie and they have a 2 year old son named Skyler. In John's free time he likes to spend time with his family and two older brothers. He also likes working on cars and living in the moment. John joined the Classic BMW family in 2011. He has a huge passion for cars so going to work is a blast!

Service Advisor
John Sojdei
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(214) 778-2598

Randy relocated to Texas from New Jersey in August 2013 and became a member of the Classic BMW team. He brings a wealth of experience with 25+ years in the luxury automotive industry holding various positions with Cadillac and BMW. He resides in Frisco with his wife and two children, and also has a adult son and two grandchildren. When not working, he enjoys spending time with his family and friends, and traveling to relaxing destinations. Randy strives to satisfy his clients and believes every interaction should be a pleasurable one.

Service Advisor
Randy Smith
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214-778-2710

Carlos was born in Chicago and made his way to Dallas by the age of 6. Even at that young age, he can remember being taken to Chicago Auto Shows prior to moving. He has always had a passion for automobiles. His affiliation with the car business began in 2005 and in 2015 he joined the Classic BMW family. Carlos is a former Marine and a devoted husband to his wife. His wife's name is Alissa and together they share the love for their Olde English Bulldog named Deuce. When Carlos is not at work, he can probably be found spending time with family and friends, carrying on about movies or the new restaurants in town. He is very social and will ensure that your experience at Classic BMW will result in a new found trust and a long lasting relationship.

Service Advisor
Carlos Villegas
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(214) 778-2705

Ron grew up in Mesquite and attended UT Arlington. He has been in the automotive industry since 1990. Ron likes to get his heart rate up (doing what?) pumping iron, jogging or cycling. He takes his health seriously and works out daily. He is an avid reader, with interests in health, medical, nutrition, and pharmacology. He's a cat guy with a pure breed Siberian and a sweet Calico.

Service Advisor
Ron Williamson
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214-778-2591

I was born in Michigan however I grew up most of my life in Indiana. I have always had a passion for automobiles. I have worked in the automotive industry for better part of 16 years.

I relocated in Mckinney Tx 2013 with my Beautiful Wife Mandy and our three wonderful children son Bailey 19 daughter Adyson 15 daughter London 6.

I enjoy riding bikes, playing golf but mostly spending time with my family.

Service Advisor
Keith Damer
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214-778-2592

Jeff, a Southern California native, moved to the great state of Texas in 2014 with his beautiful wife and two sons. Jeff has been a BMW owner since 1990. He has worked for BMW for the past 7 years and proudly enjoys getting the opportunity to assist BMW customer with their needs on a daily basis.

Jeff played college football for Idaho State University and University of Arizona and won a 1-AA National Championship. Jeff is a huge sports fan and in his leisure time enjoys spending time with his family, playing golf and going to the shooting range. He believes that you should always do more than is required.

Service Advisor
Jeff Daggon
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214-778-2603 Mallory grew up in Allen, Texas when it was still a small town. Mallory loves being around people and has always worked in the service industry.She entered the automotive industry in March of 2017 when she joined Classic BMW. Mallory graduated from the University of Oklahoma in 2012 with a Bachelors in Fine Art focusing on Film and Video studies. In her free time, you’ll find her spending time with her friends and family, getting creative in the kitchen, and traveling to relaxing destinations. 
Service Advisor
Mallory Mc Cormick
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Toby grew up in Chicago and graduated from Robert Morris University, where he was an All-American hockey player. Though he recently relocated to the DFW area, he has been racing for Classic BMW since 2005 and has won 3 national championships for this team. In addition to racing, Toby has coached other racecar drivers and has worked as a stunt driver in films. He has also been a professional driver for most of the top automotive manufacturers. In his spare time, Toby enjoys exploring Texas by bike and spending time with his wife and daughter.
Race Team
Toby Grahovec
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214-778-2600

Born in Austin, TX moved to Grapevine at a young age. When he's not working he likes to spend his free time with family and friends. Golfing, hunting, racing motocross and just being around anything fast. When the weather is nice you can find him out on the boat or teeing it off at a local golf course. He'd like to pursue a career as a private pilot sometime in the near future, been around airplanes his whole life.

Service Guest Service
Shayne Tolson
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214-778-2600

Fernie is very family oriented and loves to spend his free time with them. He is passionate about helping and serving others. He loves living life, making the universe a better place, cars, art, and definitely music. When he "grows up" he wants to build houses for the less fortunate in Mexico.

Concierge
Fernando Reyes
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Guillermo is native to Guanajuato, Mexico and is married to his beautiful wife of fourteen years Eldith and has three amazing children. Guillermo joined the Classic team in 2002 and is likely the first face you see each time you enter the service department.  Guillermo enjoys fishing, hunting, tennis, soccer and running.  Guillermo looks forward to many more years at Classic BMW.
Service Drive Team Leader
Guillermo Servera

Contact Information