BMW Battery Test and Replacement Service in Plano, TX

“ After shopping online for a while I finally decided on a used Subaru BRZ and set an appointment with Pedro Gutierrez. He was knowledgeable about the car and friendly. Pedro was patient with me being new to the car buying process and taking my time to be sure in my decision. Brandon Womack was helpful during the financing process and took the time to go over all my options with me. The whole process took a few hours but felt swift and pressure free. ”

“ We have recieved nothing but excellent service in a manner far exceeding our expectations as first time BMW owners. Purchase process and service contact experiences are well beyond what we have experienced in the past. Pierre Takla and his staff provide an executive level of personal communication from introduction to sale to delivery and beyond. Thank you for your courtesy and desire to achieve excellence in all facets of the customer experience. ”

“ After shopping online for a while I finally decided on a used Subaru BRZ and set an appointment with Pedro Gutierrez. He was knowledgeable about the car and friendly. Pedro was patient with me being new to the car buying process and taking my time to be sure in my decision. Brandon Womack was helpful during the financing process and took the time to go over all my options with me. The whole process took a few hours but felt swift and pressure free. ”

“ Tried to work a deal past couple of days. A man named Frank Kearns was quick with online feedback and did what he could but the numbers just didn't work for me on a loaner. Would definitely give them a shot in the future if every looking at BMW's again. Side note had a car in service there a few months back right b4 warranty ran out and they gave the car a good once over. No reason not to deal with Classic so give these guys a shot if your looking. ”

“ I had a wonderful experience at Classic BMW and wish that I could continue to use them as my service center! My service provided was Cody Garcia who earned 5 stars for sure! I had driven out to visit my parents in Allen, TX from Atlanta, GA. When I arrived, my Emergency Call System Malfunction light came on the dash of my 2019 X3. All of my internet based systems, GPS, ConnectedDrive, voice recognition, etc. stopped working. I did some research on the BMW forums and found it was most likely a result of the shark fin leaking, which shorts out the TCU. I heard it was an extensive job, involving the removal of the headliner and ordering parts could create delays in the repair. I let Cody know all of this when I dropped it off on Monday morning and advised I would need it back by Friday to drive home. While I was eager to have my systems back online before headed back to ATL, I knew I may have to wait. Cody kept me informed each day and eventually let me know they would be able to repair within the time frame!! They even went the extra step of replacing the headliner, which had damage from a previous repair to fix my LED lights that went out a while back... I couldn't believe they noted the damage was left by my home service center! I felt nervous that there may be rattles after the repair, but I have absolutely none... in fact, I think I had one before taking it in to Classic that is now gone! After the repairs, they did a service inspection and returned my car with an excellent wash! All the while, was happy with my M240i Convertible loaner... a fun little car to have for the week's vacation with my family! I am so thankful they were able to get everything repaired quickly and they treated me so nicely for visitor from out of state! Highly recommend!!! ”

“ Zuhaib Makda! That name is the only reason I drive 15+ miles to classic bmw even though I have a service center a mile away from my house (Bmw of Dallas). I have owned 3 bmws over my life and I have not encountered a better service advisor. Infact I would choose him over a bmw mechanic who grew up in Bavaria wrenching on bmws all his life. That's how skilled he is. Unlike most BMW SA's whos prime intent is to try and overcharge you at any opportune moment while they sit behind their desks in their stuffy shirts and recommend unnecessary and expensive repairs and overstate labor hours, Zuhaib treats your baby like his own. He carefully asses what you need and keeps in constant contact while your bmw is under his care. He has never made a wrong call or warranted any unnecessary services and if I had taken my car to other dealers I would probabaly have been several thousand dollars poorer due to them constantly trying to exploit you (I have been to 4 major dealers across Texas). I normally do not leave reviews but I am so pleased with my service advisor that I felt it would be unjust to not do so. Having Zuhaib as your service advisor on its own is worth buying a car from classic bmw. You will save money, be happier and your car will remain healither under the care and supervision of this amazing and expert service advisor who wrenches on his M3 himself! Take my word when I say this - Call up classic bmw and ask for Zuhaib Makda. You wont find a better SA in Texas. ”

“ I had a wonderful experience at Classic BMW and wish that I could continue to use them as my service center! My service provided was Cody Garcia who earned 5 stars for sure! I had driven out to visit my parents in Allen, TX from Atlanta, GA. When I arrived, my Emergency Call System Malfunction light came on the dash of my 2019 X3. All of my internet based systems, GPS, ConnectedDrive, voice recognition, etc. stopped working. I did some research on the BMW forums and found it was most likely a result of the shark fin leaking, which shorts out the TCU. I heard it was an extensive job, involving the removal of the headliner and ordering parts could create delays in the repair. I let Cody know all of this when I dropped it off on Monday morning and advised I would need it back by Friday to drive home. While I was eager to have my systems back online before headed back to ATL, I knew I may have to wait. Cody kept me informed each day and eventually let me know they would be able to repair within the time frame!! They even went the extra step of replacing the headliner, which had damage from a previous repair to fix my LED lights that went out a while back... I couldn't believe they noted the damage was left by my home service center! I felt nervous that there may be rattles after the repair, but I have absolutely none... in fact, I think I had one before taking it in to Classic that is now gone! After the repairs, they did a service inspection and returned my car with an excellent wash! All the while, was happy with my M240i Convertible loaner... a fun little car to have for the week's vacation with my family! I am so thankful they were able to get everything repaired quickly and they treated me so nicely for visitor from out of state! Highly recommend!!! ”

“ I had a wonderful experience at Classic BMW and wish that I could continue to use them as my service center! My service provided was Cody Garcia who earned 5 stars for sure! I had driven out to visit my parents in Allen, TX from Atlanta, GA. When I arrived, my Emergency Call System Malfunction light came on the dash of my 2019 X3. All of my internet based systems, GPS, ConnectedDrive, voice recognition, etc. stopped working. I did some research on the BMW forums and found it was most likely a result of the shark fin leaking, which shorts out the TCU. I heard it was an extensive job, involving the removal of the headliner and ordering parts could create delays in the repair. I let Cody know all of this when I dropped it off on Monday morning and advised I would need it back by Friday to drive home. While I was eager to have my systems back online before headed back to ATL, I knew I may have to wait. Cody kept me informed each day and eventually let me know they would be able to repair within the time frame!! They even went the extra step of replacing the headliner, which had damage from a previous repair to fix my LED lights that went out a while back... I couldn't believe they noted the damage was left by my home service center! I felt nervous that there may be rattles after the repair, but I have absolutely none... in fact, I think I had one before taking it in to Classic that is now gone! After the repairs, they did a service inspection and returned my car with an excellent wash! All the while, was happy with my M240i Convertible loaner... a fun little car to have for the week's vacation with my family! I am so thankful they were able to get everything repaired quickly and they treated me so nicely for visitor from out of state! Highly recommend!!! ”

“ These dudes are are awesome!! Amazing service!! I started the day at BMW Dallas it’s was horrible. Then I went to Plano and found a great experience. Way to go Classic BMW is Plano. ”

“ Purchased a car yesterday and had a great experience working with Jessica Catalan - I would highly recommend to anyone considering a purchase from this dealership that they ask for Jessica. Also, Brandon Womack in finance was a pleasure to work with and did a great job. Very pleased with the experience. ”

“ Great service dept! Highly recommend Carlos Villegas! ”

“ Truly outstanding service. I am very pleased with Chip Koestler as my service rep. He is helpful and courteous. Thank you for making customer service a top priority. ”

“ If you are wanting honest and quality work done on your vehicle, take it to Classic BMW. My advisor John Sojdei has never failed me and that is why I will continue to go there ”

“ Best service, ask for Cody, super professional, knowledgeable, and honest as well as making us feel right at home. From first contact to leaving, I was blown away with the level of service provided. It was a pleasure working with Cody and this wonderful company. ”

“ A great experience with the service department. I got a fair quote on the service performed. The staff went out of their way to make me feel like my satisfaction was of utmost importance. My advisor was Chip Koestler and he did a great job. ”

“ Though I have an old E46, still love that I get top notch service like if I had a new model. Big shoutout to John Sojdei and service department ”

“ Chip explained everything that I needed to have repaired. He makes sure all my questions have been answered. I would recommend him and Classic BMW to any one looking for great service. ”

“ The car has been great and I see Joe once a year. Smooth and quick ”

“ My advisor, Chip K. was very professional and made sure all my concerns were taken care of. My 328i was fixed, wash and cleaned the same day. Great job Classic BMW. ”

“ Joe Ellis and Classic BMW have kept my wife's X5 running like a top ”

“ When I take my car to Z I always know that he will tell me exactly what I need and he’s always really knowledgeable/helpful. ”

“ Thank you to the team at Classic BMW for servicing my X5M. Their first class service was behind exceptional!!! Carlos, my service writer, took care of everything and was very responsive!!! I recommend the whole team there!!! ”

“ Go see David Adamcik for all your service needs. Great advisor and a all around good guy! ”

“ bought my car in for service and they sat me down with a new advisor named jeremy garber. just wanted to share the advisors name in case anybody went in great experience with the new advisor better than the past! ”

“ Excellent customer service by my advisor Chip. He had my BMW fixed and back to me the same day. Thanks for a job well done. ”

“ This was my first time visiting this dealership. My wife and I really appreciated the amount of helpfulness in service when the dealership opened at 7am, was very busy. Cody Garcia especially made it less stressful getting checked in. Thank you. ”

“ Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again. ”

“ Wanted to thank Classic BMW in Plano TX and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again. ”

“ Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again. ”

“ My service advisor, Randy DesCamp was super friendly and made me feel very comfortable. I didn’t feel like I was getting scammed, he gave me the best deals. Very awesome to work with and I would highly recommend him in the service department! ”

“ This dealership is a lot bigger than the one I am used to in Tyler, TX. Thank you Cody Garcia for getting my car serviced same day. ”

“ Had an incredibly smooth experience servicing here with Classic BMW. Jeremy is incredibly responsive and a great advisor to work with. ”

“ Want to just point out that Classic BMW has some of the best service I’ve ever seen, simply went in for a tune up and my advisor John Sojdei went above and beyond to get me helped out. Thanks alot ”

“ Got my brakes done with an oil change for an amazing deal with quality work and also had my car cleaned. Thanks BMW and big thanks to my guy John Sojdei ”

“ I called for a price on replacing a starter on my vehicle. I spoke with a service advisor whose name was Cody Garzia. Although funds are currently very tight, I plan on visiting your dealership for service because of your staff’s helpfulness. ”

“ Wanted to thank Classic BMW in Plano TX and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again. ”

“ I don’t mind one but paying a little more for my car repairs and maintenance. Talk about professionalism, my advisor John Sojdei goes above anyone I’ve ever dealt with. Because of him I will come back to this dealership only ”

“ Most amazing place I’ve taken any of my cars to. So fast with there service and with amazing work. I recommend anyone with a BMW to go here. Thanks John Sojdei, also Classic ”

“ Wanted to thank Classic BMW and Jeff Daggon for the excellent service I received on my 2015 328i. Great experience. Thanks again. ”

“ I had a great experience from the beginning to the end - walking away with a car I absolutely love! Pedro was amazing and made me feel comfortable, he put me in the best car for me and my needs and I can't recommend him enough! ”

“ I had a great experience from the beginning to the end - walking away with a car I absolutely love! Pedro was amazing and made me feel comfortable, he put me in the best car for me and my needs and I can't recommend him enough! ”