“ Great company, great people and a great experience buying a car from these folks. I've been a customer for for over 6 years now. ”

“ Great, people, great company, awesome cars and a great experience buying my last car with them. I've been a customer for over 6 years and bought 2 cars from them so far. ”

“ Test drive their bmw for excitement!! ”

“ Frank Kearns was awesome! Loved the way we were treated and all his knowledge. Completely recommend Frank and Classic. ”

“ Overall, the ultimate BMW dealership for the Ultimate Driving Machine. I took delivery of my 6th BMW this weekend (3/14), and I am still amazed by the quality of the car as well as the dealership. Jim Francis, an M Certified Client Advisor, was great to work with during the trade in/purchase. And thanks to New Car Sales Assistant, Alexander Miles, for the knowledgeable test drive and delivery experience. The car was immaculate. Need to mention my outstanding Service Advisor, Pat Arnold. He’s taken great care of both me and my vehicles for almost a decade! And lastly, the dealership itself is like a BMW museum, extremely clean, well maintained, and visually stunning. Just like their vehicles!! ”

“ I recently bought a vehicle from Classic BMW - a X5. The customer service was fantastic and I would I definitely recommend purchasing a vehicle from there. Stop by and see Pierre Takla for your BMW. ”

“ Worked with Michael Snyder from the pre owned department for a BMW X3. Service was top notch. He was courteous and helped answer all the questions that we had. The whole process was painless. I would 100% recommend it to anyone looking to buy a BMW. ”

“ Been going here for years and have had the pleasure of working with many individuals that provide great customer service. Byron is my man, but has been promoted over the years (hey now) but I've have dealt with other advisors who were just as great. Seems like majority of the time I have to turn in my car for service I am always given a loaner, even if I just randomly take my car in and don't have an appt. Love how my name shows up on the screen when I enter the service area (makes me feel like a VIP) and I've even been blessed with some complimentary oil when the line was longer than usual. Yeah, it costs a pretty penny to get anything done (ugh) but I "guess" that's the inflated price of luxury. The showroom/building is always clean and the lounge area is full of snacks and places to sit (with wifi) for those that choose to wait it out. Not sure why they have such low reviews, but their customer service makes me want to purchase a new car! I'm not going to though...my baby is paid off :-). ”

“ Great dealership and service, special thanks to Brandon Ruppman. ”

“ We recently purchased a Certified Pre Owned 330i Wagon from Classic BMW. We worked with John Brunson and it was a great experience. He was patient as we compared the wagon to other SUVs. He was not pushy at all when we test drove multiple vehicles and then asked for time to sleep on our decision. Then when we decided to move forward with the Wagon, he was so thorough in going through the car and ensuring that it was flawless. He also spent almost two hours helping us learn all the functions of the car, setting it up to our preferences, and connecting our phones. It was exceptional customer service. ”

“ If you ever want to buy a BMW in this store, please go see Jessica Watts. BMW is never my first option during the luxury brand cars but the sales I met in the 2 Benz dealership are really horrible. You don't feel like you are treated like a customer in the Benz dealership. We just stopped by the BMW and Jessica spent almost 7 hours with us to explain how safe was the car. She is so patient and kind. Trust me, she will let you know everything about the car without pushing you to buy! ”

“ Very polite and honest ”

“ Fred Nour did a wonderful job helping me with my questions in my BMW 5x. Very knowledgeable!. ”

“ Fred Nour has helped us since the beginning of our car search journey. He took us an a test drive and knew everything about the vehicles we drove. He gladly answered all of our questions. When I brought my car in to get my license plate installed, he greeted us with such enthusiasm and gave us exceptional customer service. I thank him for always making our experience at Classic BMW Plano an excellent one. ”

“ First class. Fantastic experience taking ownership. Othman in sales was low pressure, well informed and efficient in every phase of the purchasing process. A refreshing experience. ”

“ Alex Miles took excellent care of me during my latest service appointment. Having leased my BMW, all the standard service was included, which makes the whole experience actually pleasurable. Hassle free, worry free maintenance is the best! Thanks Miles!! ”

“ Mauricio Quevedo in BMW Sales Department is 5 ⭐️ He was outstanding. Professional and very easy to work with ! My follow up service with Alexander Miles was excellent too. Great customer service and knowledge of vehicle. Highly recommend these guys !! ”

“ Service and support are great! Alexander Miles is extremely kind, informative, and has great customer service skills. ”

“ Incredible service. Absolutely top notch. I've been a customer with Classic BMW since 2013. Not one complaint. They go above and beyond. I couldn't imagine a better ownership experience. Cody Garcia (service advisor) has been fantastic. Straight forward with a calm personal touch. Keeps you updated every step of the way. Honestly, your car purchase and service should happen here if you are in the market for a BMW or a competitor brand. ”

“ I just had big rocks from a truck knock out my front collision sensors. While I expected the worst, I came out of my repair being thrilled once again to be a Classic BMW buyer (have been a customer for years). This is the best BMW dealership in the Metroplex. Carlos Viega is my service rep (you should ask for him). He gave me a series of alternative repair approaches and costs. I was so happy with that. Classic made the repair I chose and I am exceedingly happy with the experience. Carlos Viega is honest, candid and considerate, and most importantly he gets if from the customer's point of view. Just another example of why you should go to Classic BMW. ”

“ David Adamicik is a Awesome Service adviser, Is always very helpful and understand of a clients needs. 10 all the way...... ”

“ We regularly take our i3 and i8 there for service. Cody Garcia is an excellent advisor and we have enjoyed the experience so far. ”

“ Brandon Weber in service was a pleasure to work with. He took care of my vehicle promptly and professionally. Will definitely be back ”

“ Great experience once again with Classic BMW all because of Robin McCormick. I think this is my 5th car purchased with Robin. Love BMW and I don't think anyone can beat their fantastic service! ”

“ Our service advisor, Chip K is always very pleasant and helpful. This is the reason we take our X5 into Classic BMW. ”